Payment & Security
Review the information below when completing a purchase at qazvexa.com.
Available payment methods
The payment methods available for your order are displayed at checkout. Availability can depend on your location, currency, device, and the payment provider.
Order total
Check the selected products, currency, shipping charges, applicable taxes, and final total before submitting payment. Your bank or payment provider may apply currency conversion or other fees according to its own terms.
Payment authorization
A transaction may require verification by your bank or payment provider. If payment is declined, confirm the billing details and contact the provider if necessary.
If you are unsure whether an order was completed, check your confirmation email and contact us before submitting another purchase.
Keeping your details safe
- Complete purchases through the store's checkout.
- Do not email your complete card number, card security code, account password, or one-time verification code.
- Check the website address before entering payment information.
- Contact your payment provider promptly if you notice an unfamiliar transaction.
Refund transactions
Approved refunds are handled according to the return resolution and the capabilities of the original payment method. Your payment provider controls when the credit appears in your account.
Email: service@qazvexa.com
Phone: 00852-8607534
Contact person: Zheng Jianwei
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays.